Right after traffic, your conversion rates are the best gauge of how well your website is doing. You know what’s crazy? 40% of marketers cite a conversion rate of less than 0.5%. For every 200 people that visit a website, only one person takes the desired action. That’s no good. What do most people do? They attack the traffic problem and […]
Satisfied customers are the lifeblood of any business. Happy customers spend more on brands they support which means increased sales and revenue. As a result, successful businesses aim to improve customer satisfaction. One of the most effective ways of accomplishing this goal is by listening to your customers – gathering feedback. With each conversation or […]
From security concerns to annoyances around hidden charges or high delivery costs, there are a number of possible reasons why not make a purchase from an online retailer. An Econsultancy survey of 2,000 UK consumers, conducted using the TolunaQuick tool, looks at the reasons why customers choose to abandon online purchases. Of the 2,000 respondents, […]
Social media is the new marketplace, and Facebook is its most important landmark. Facebook boasts 2.01 billion active users per day, a number that will only increase in the foreseeable future. Are you one of those brands that have yet to take advantage of it? If not, it may be time to reconsider because 92 […]
Having a good product is nice. A unique product is better. A good product that’s also unique is like winning the lottery. Amazing things happen. They might as well stick an “S” on your chest. Today, I’m going to touch on a topic I have a soft spot for – product differentiation. Product differentiation (coupled […]
Qualitative research is an important part of any project. It gives you insights that quantitative research can’t hope to match. To receive the benefits that qualitative research can bring to the table, it’s essential to do it properly. That’s easier said than done. This in-depth guide will give you a better understanding of qualitative research, […]
You’re on a date. After a movie and dinner in what seemed to be a fun and thrilling night, you both went your merry way home. You wake up the next day, and bizarrely enough, you don’t get a single message from your date. You send him a DM and he responds. Thankfully, he’s still […]
Have you ever asked why your emails have low click-through rates? They look perfect, highlight your product’s benefits, and include a strong call to action. What’s gone wrong? The most common reason is not mapping your email strategy to the buyer’s journey. You send your audience the wrong message at the wrong time, so they’re […]
E-signatures on PDF documents tackle an interesting challenge that has made the business world much smaller. Before you could eSign PDF documents, everything needed a physical signature. Not anymore. Before we get into that, let’s start at the basics. What is a signature and why do we need one? A signature is a stylized word […]
Demographic segmentation is one of the most popular methods of market segmentation. The data is relatively easy to get and can help you craft more targeted marketing messages. Before you can use it successfully, it’s important to be clear on the best demographic groups in your audience. That’s where demographic survey questions come into play. […]
