For most businesses, the key to increasing revenue will depend on how well they can retain their current customers. While most businesses concentrate on customer acquisition, customer retention is the difference between a successful business and a failed one. In this article, we learn what customer retention is. We will also see how to calculate […]
Psychology has a special place in writing. The rule of three is especially powerful because people can easily remember things in groups of three. A book having three characters, a novel written in three parts, and a central story idea having three friends are all examples that reflect the potential of three in writing. The […]
Social media is the new marketplace, and Facebook is its most important landmark. Facebook boasts 2.01 billion active users per day, a number that will only increase in the foreseeable future. Are you one of those brands that have yet to take advantage of it? If not, it may be time to reconsider because 92 […]
It’s no secret that market segmentation can increase the engagement rates of emails, blog posts, and sales pages. In addition to increasing engagement rates, your messages hit closer to home and are in line with what your people want. According to eMarketer, after implementing segmentation nearly 40% of marketers experienced higher email open rates while 24% experienced […]
Satisfied customers are the lifeblood of any business. Happy customers spend more on brands they support which means increased sales and revenue. As a result, successful businesses aim to improve customer satisfaction. One of the most effective ways of accomplishing this goal is by listening to your customers – gathering feedback. With each conversation or […]
What do marketers of today find challenging? According to a recent report, marketers find it especially tough to calculate marketing ROI, create cohesive customer journeys, and engage customers in real-time. Luckily, marketing automation helps to overcome all of these hurdles by enabling marketers to create seamless, omnichannel marketing workflows that provide a top-notch customer experience. […]
In today’s world, there are plenty of channels a brand can use to reach a prospect. Digital channels are the ones that draw the most attention and a great deal of engagement. Of course, by “digital channels”, I don’t mean targeted online ads, landing pages (here are some landing page examples to steal, by the […]
When you’re communicating online or digitally, many acronyms are thrown around and you’re expected to understand what they mean. SMS, CTR, KPI, CC, and BCC are just a few of them. CC and BCC in email are important to understand because, like with other forms of communication, there are accepted norms around usage. If you […]
SaaS customer retention only happens when you have customer satisfaction (or if people have no other choice). I digress. Customer satisfaction is essential to any business. The challenge, however, is that many businesses find it difficult to keep their customers happy and to come back time and time again. Even when you think that there […]
If you’ve been in business for longer than a day, you know the importance of nurturing prospects before expecting them to become loyal customers. But the nurturing process isn’t always straightforward. One minute a lead engages with your blog post, and the next, they’re buying from your competition. So, what gives? Unfortunately, there are countless […]
So, you want to boost your sales and attract new customers? Awesome! But here’s the question: how exactly do you plan to do that? Ever feel like you’re throwing darts in the dark when trying to find new customers? Many businesses struggle to cut through the noise and reach their target audience. But it doesn’t […]
A YouTube to MP3 converter is a tool that allows you to download YouTube videos and turn them into audio files. You can basically turn quality interviews into podcasts which you can listen to while doing something else. The beautiful part of the YouTube to MP3 tools out there is that most are available without […]
Data collection is essential for businesses, organizations, and even personal use. In the digital age data is one of the most valuable resources at your disposal. The right data, used properly, can propel your brand forward by helping you make the right decisions in areas such as choosing a market segment, finding the ideal marketing […]
From security concerns to annoyances around hidden charges or high delivery costs, there are a number of possible reasons why not make a purchase from an online retailer. An Econsultancy survey of 2,000 UK consumers, conducted using the TolunaQuick tool, looks at the reasons why customers choose to abandon online purchases. Of the 2,000 respondents, […]
We spend a lot of time on marketing, messaging, sales, and retention. There are countless articles on the internet covering those topics. Do you know what’s surprisingly under-represented? Pricing strategies. No one is talking about pricing strategies because no one truly understands it. Optimizing your pricing has a 4x greater impact on your revenue than acquisition. […]
A well-designed and considered questionnaire can be the difference between success and failure. Customers have wants and needs that are constantly changing and evolving. It’s no longer enough to be reactive when situations arise. Now, your customers expect you to solve problems before they become problems. Questionnaires make it possible to better understand […]
Finding the right prospects for your SaaS business is not the easiest task. This niche is pretty competitive, and it has many nuances. So, you need to create a smart lead generation plan for SaaS. Traditional methods might not be as effective. You should combine different approaches to achieve top results. Keep reading and learn […]
When it comes to operational procedures, the capability to recognize and prioritize leads with high conversion prospects stands as a groundbreaking element. Imagine a scenario where your sales team focuses its actions on candidates that exhibit the highest likelihood of conversion. Predictive Lead Scoring turns this vision into actuality. Employing sophisticated models, it delves into […]
