Customer research is a large discipline with multiple methods to get the right information from your audience or customer base. Surveys are among the most effective ways to get deep insights from your most engaged users. It helps you understand how they feel about specific topics and give you perspectives – through open-ended questions – […]
The Likert scale can help you understand sentiment around your brand and the products you’re putting out there so you can make the right choices. Get a deeper understanding of what it is, when to use it, and how to make the most of it.What is the Likert scale? A Likert scale is a psychometric rating scale, […]
When you know what your magic sauce is you can do amazing things with it. The ability to answer the questions “how loyal are my customers?” or “are they willing to recommend us to other people?” and even “what are we doing right (or wrong)?” gives you a clear edge. Previously, finding this info was […]
If the world of business were a simpler place, you wouldn’t need a target market or use target market examples as a reference point. You could create a product, appeal to a few general wants and needs and boom – you’d be successful. Business isn’t like that. The most successful companies in the world have […]
Lead generation is crucial to the success of any B2B or B2C company. But it makes no sense if you don’t manage to drive qualified leads. Typically, just over a quarter of the leads marketers pass to sales representatives fit this description. How do you prevent your sales team from spending their priceless time on […]
Being salesy is like using a leaky bucket to fetch water from a stream. You put in more effort for less results. I was at a friend’s house and he got a call on his home phone. He asked me to grab it for him. I picked up the phone, heard the click that transferred […]
Your product page is where the magic happens. To enhance your product presentation, consider how you design ads that lead customers to this pivotal page. There are many factors that go into a successful business. First, you need to build a stellar product for the right people. After that, it’s time to get your marketing, […]
Despite all the new marketing options available, cold email remains an effective way to generate leads and start business conversations. But there’s an important difference between sending emails and getting responses. Most people make the mistake of using generic templates and then wonder why their emails get ignored. These 10 courses, each part of a […]
Cold email affiliate marketing works when it’s done right. Gmail and Outlook keep tightening their spam filters, making it harder to blast emails without consequences. Most affiliate marketers face the same struggles: emails land in spam, accounts get suspended, and replies (or sales) barely trickle in. The following guide will show you how to address […]
It’s high time brands let go of the delusion that adding a first name in the subject line qualifies as personalization. Tactics like this are so overused that subscribers don’t even notice them anymore, let alone feel impressed. As Chad S. White from Oracle Digital Experience Agency elaborates: “Research has shown that when emails are […]
The power of email marketing is well-known to digital marketers. Emails are a great way to introduce your brand to new leads and guide them through the sales funnel. They can be used after any point of contact to follow up on the interaction. Naturally, that makes them great at lead nurturing as well. Lead […]
Marketing is tough. Marketers have to juggle their budgets with existing channels that constantly change and evolve, along with new marketing channels that crop up regularly. That said, the key to any successful marketing campaign is to know your audience better than they know themselves. The most creative ad campaign will fall flat if it […]
An excellent customer experience is a must for the growth of any business. The most crucial component of creating a great customer experience is understanding the entire journey the customer takes. Data should be your best friend during that process. Businesses are trying to stand out in a market full of competitors by creating solid […]
Lead generation is the pinnacle of effective marketing strategies, as it’s crucial for driving business growth and augmenting sales. But, collecting and managing leads is a process fraught with potential cyber threats. The vulnerability stemming from digital footprints can expose businesses, especially those involved in digital marketing and lead generation, to a myriad of security […]
Website optimization mistakes are everywhere. The internet is an unforgiving place. It’s also interesting in that there’s a lot of information freely available. Your public library makes you pay for a card (and late fees) You have to buy physical books You need to pay for the good shows (HBO and Netflix) People on the […]
When you interact with any given product or service, you might find that a lot of attention to detail has been paid to the visual design of the product or the marketing, but the service itself is lacking. Maybe you bought the product thinking “I suppose this will do” rather than “wow, this is what […]
When it comes to operational procedures, the capability to recognize and prioritize leads with high conversion prospects stands as a groundbreaking element. Imagine a scenario where your sales team focuses its actions on candidates that exhibit the highest likelihood of conversion. Predictive Lead Scoring turns this vision into actuality. Employing sophisticated models, it delves into […]
Voice of the Customer (VoC) and market research are often discussed as separate disciplines but in reality, they are two sides of the same coin. Both create a holistic view of how people see your brand from the inside out. How do you know if your brand is really being heard? What does this mean […]
Last Updated October 5, 2019 Behavioral segmentation is an interesting concept that, when used properly, empowers you to take action at the right time and increase your sales. It’s the aspect of market segmentation that takes into consideration what people are doing at a specific point in their lives. Combined with demographic and psychographic segmentation, […]
Every sale missed or lost eventually hurts your bottom line. Unfortunately, it happens—more often than you’d think. Despite weeks of demos, pitches, and follow-up emails, your lead may decide to drop out of the sales funnel without ever hitting the buy button. Reportedly, only 33% of reps claimed to have attained their quotas in 2023. […]
Leads are the lifeblood of your business – whether online or offline. If you’re struggling to get leads, there’s a chance that your lead generation strategy is leaky. According to 65% of businesses that responded to a survey by HubSpot, “generating traffic and leads is their biggest challenge when doing business online.” Nowadays, customers are […]
